I want to thank you for the professionalism with which you treated my complaint. I ordered a Alcoholometer (Cartier & Gay Lussac scale) with 30°C Thermometer, it arrived quickly but unfortunately it was broken. Following discussions with you I sent pictures of the damaget product and its packaging, and in 3 days I received a new product without additional cost. This is in good condition. Thank you again for promptly.
Testemunhos por A.R., 29-10-2009