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FAQ

- What is your company’s responsibility?
On placing your order items are prepared for dispatch immediately. It is our responsibility to ensure that items are in a good condition and packed carefully...

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Glossary

Refining lentil
An alembic accessory placed between the vapour chamber of the alembic and the swan neck pipe. Its main purpose is to save time as the distiller has no need...
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I was amazed at the whole order process.
I live in the USA and placed an order for several stills late in the day on Wednesday, July 4. It was the middle of the night in Portugal. The next morning when I awoke, I checked my email and saw my order was processed the next day on July 5 and it shipped later that day. On the morning of July 6, a member of Iberian Coppers S.A. called to tell me my order had shipped and confirmed I would have it the following Monday, July 9.
Today is July 9, and I received my order, in less than one week!
The order was packed very well and discretely packaged, even though the stills are legal to own. When I unpacked the box, I was pleased with the workmanship and how beautiful the stills were. I hate the thought of using them since they look so good! I will try them out soon and report on their functionality.
I give Iberian Coppers S.A. excellent marks for their great customer service, shipping, and workmanship and quality!
Testimonial By J.M., 10-07-2007

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Glossary

Evaporation

Physical phenomenon that occurs when a substance passes from its liquid phase to its gaseous phase when heated.

Products

FAQ

- What is your company’s responsibility?
On placing your order items are prepared for dispatch immediately. It is our responsibility to ensure that items are in a good condition and packed carefully...

view all FAQs

Glossary

Refining lentil
An alembic accessory placed between the vapour chamber of the alembic and the swan neck pipe. Its main purpose is to save time as the distiller has no need...
read more