Frequently asked questions - FAQ

Posted: jul 7, 2021 in Ordering, Shipping and Payment

As written in their instruction manual we advise against modifying because other uses or modifications of the appliance are not intended and harbour considerable risks. For damage arising from not intended use, Iberian Coppers Lda and the manufacturer do not assume liability. In addition to this we do not grant warranty on it.

We can recommend using an adapter from EU plug to your country's plug. This would be intended and safer use of the appliance, if the right voltage is selected.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

With the riveted union construction, a linseed oil solution (linseed oil mixed with other natural ingredients) is applied to all the interior seams in order to make impermeable. This solution should never be scraped off, if you do, your pot may leak.  Any excess solution will disappear with continuous distillation and what is left over will not affect or influence whatever you want to distil. If you haven’t scraped any of the solution off and it’s still leaking through one of the rivets, please email us and we will send you more product so it can be applied directly on the area. Instructions will be sent along with the ingredients.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

If it’s only a small leak in the pot or condenser, sometimes this can happen unfortunately, and is due to a small air hole in the solder that is invisible to the eye and can only be detected when using the alembic for the first time. Please email us to let us know, and if you have local welder or mechanic who knows how to use a welding machine, we can send you some lead free brass, silver or copper rods that can be melted down and applied directly on the leak, sealing the air hole in the solder and thus avoiding expensive shipping costs and delays in returning the alembic.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Grab the thermometer slightly below its middle with one hand. Make sure the bulb is pointing down. Gently strike the thermometer against the palm of your other hand. Continue the process until the bubbles have cleared.

Take the thermometer and hold it firmly, with the bulb pointing away from you. Raise the thermometer above your head and quickly swing it downward. Stop once the thermometer is in a vertical position. Repeat as necessary. The centrifugal force should clear the bubbles.

Heat the thermometer bulb under hot, running water. Don't heat it too long -- you don't want the mercury or alcohol to rise to the top of the expansion chamber. Once the bubbles are gone, hang the thermometer with the bulb down for several hours.

Be very careful when you're handling a thermometer. Don't treat it too roughly or it will shatter.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Shipping Policy

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Please visit each category for more information on our Premium range, as well as the differences in these products.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Our experience proves that copper is the best material for use in distilling. Stainless steel, in our opinion, just doesn't offer the same taste in a distillate, as well as taking a lot longer to heat up and sustain the heat. We believe stainless steel to have better cooling and preservation properties.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

We send a basic leaflet with safety precautions, tips and cleaning instructions for the stills, but we do not have a manual or instructions for the alembics. There are too many different ways to distill, and each distillation is different. We leave the art of distilling to the professionals and we prefer to manufacture the best quality items for them to do so.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Initially copper thickness is as stated in the specifications part of the product in order to sustain the copper process, but as the alembic gains its shape, the copper is then stretched and the final thickness and measurements may vary from the initial statement.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Non fragile items that are stated on our website as items posted by mail will be sent in this way but we cannot send fragile copper items in the mail and risk damage or loss. Our shipping companies provide tracking numbers and insurance in case anything goes wrong.

Items sent by mail are dispatched on Fridays.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

All residents within the European Union must pay VAT. During the checkout procedure it is determined whether you are liable for VAT based on the delivery address you submit. All orders delivered outside the European Union are VAT free.

The VAT rate in Portugal is 23%. Distilling equipment with a volume equal to or greater than 10 L are considered agricultural machinery and enjoy a reduced 13% VAT rate.

Registered companies or taxable entities in the European Union are exempt from VAT when goods are dispatched if they are able to provide a VAT number validated on the VIES database:

http://ec.europa.eu/taxation_customs/vies/vieshome.do

In this case VAT due on the transaction will be payable on acquisition of the goods by the buyer where the goods arrive. This is known as "intra-Community acquisition". In this instance the buyer accounts for any VAT due in their normal VAT return (document declaring liability for taxation submitted to local taxation authority) at the rate in force in their country.

On the delivery address, the moment you add your company name, a field for the VAT will appear, then, add your VAT number as i.e. BE000000000 and the system will validate the VAT and remove VAT from the transaction.

Send us an e-mail requesting a pro forma if you have any trouble.

We won't be able to return the VAT value if you make the payment without VAT, even if you have a valid VAT number.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

If you are not a resident of the European Union you may be liable for customs or import tax in your country for goods exceeding a certain value e.g. Goods with a value greater than $1000 (Australian Dollars) may be liable for import tax in Australia. Rates are very much dependant on the law and its application in your country or state. It is the client's responsibility to be informed of the laws that apply in their own country or state.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

If you are able to see the white printable order page try using your browser printing option, and/or check your printer. This may be a local printing problem. If you are unable to reach the printable order page, and keep going back to the Shopping Basket, this may be an Internet Explorer issue. Try using another browser such as Firefox or Opera, or update your Internet Explorer to Google Chrome. A solution to resolve this issue is being worked on and should become available soon. We apologise for the inconvenience.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

By registering you make yourself eligible for future discounts and promotions which may be communicated to you by means of our future newsletter.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

You may be pleased to know we do not have a minimum charge. We respond to all requests regardless of their value.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

We want all our clients to be totally satisfied with their purchase to that end we allow a 14 day period after receiving your order to return the item accompanied by its respective invoice. The client will be responsible for the return shipping and an additional 15% charge for restocking. For more information please consult Terms and Conditions.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Due to world-wide manufacturing and logistics complications related to the ongoing coronavirus epidemic some orders may be subject to fulfillment and shipping delays. Customer service and message response times are also impacted.

We continue to process new orders as quickly as possible and look forward to resuming normal operations as soon as conditions allow. We apologize for any inconvenience and appreciate your patience and understanding during this unprecedented time.

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The delivery period may vary depending on the destination and the method of shipment (Priority / Economy).

Priority shipment can take between 2 days (Europe), 3 days (United States) to 5 days (New Zealand). Economy shipment can take between 5 days (Europe), 8 days (United States) to 15 days (New Zealand).

We would like to remind our customers that items are only dispatched after payment is confirmed, in the case of a Bank Transfer once the deposit of funds is in our account, for Western Union once funds have been cleared.

If you use a credit card through PayPal, items are dispatched immediately after payment is confirmed. Our company uses FedEx or UPS service which has a tracking system to allow our clients to track their order online.

All orders which the customer purchased a thermometer or/and manometer, including our kits, there will be a delay of 2 to 3 days, so we can weld the brass connection to the equipment.

We usually have in stock equipments between 1 to 60 L. Due to the number of orders from our customers, stocks may change. If your order is currently out of stock, we will manufacture your order as soon as possible, so have in mind that delays may happen on the shipment of the order.

For more information please consult our Terms and Conditions.

Please note: If you wish to know the availability or delivery period to your country please consult the customer service.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Please bear in mind that this shipping calculator (product info page) displays shipping costs per item only and not combined shipping. If you are making multiple purchases, discounted combined shipping costs are applied, when you checkout, on the total volumetric weight of your order.

Our rates are for International Priority Service or Economy service. These services may cost slightly more but are well worth the price as items are fully insured against non delivery or damage to goods in transit - damage or non delivery is extremely rare.

Your order may be tracked online at all times from the time of departure to arrival at destination. FedEx will automatically notify you via e-mail when your order ships and provide a tracking number of the package(s) in the message.

We want to offer our customers the best high quality service and any carrier we may use will have to conform to these standards. We have found that using the above mentioned services our shipping issues have been minimal and we will continue to use these services for as long as these standards are maintained.

International orders are usually delivered within a week of payment confirmation.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

On placing your order items are prepared for dispatch immediately. It is our responsibility to ensure that items are in a good condition and packed carefully before shipping. If the item is lost during shipping we immediately fill out a claim form and once it is approved by our carrier, a replacement item is dispatched immediately or alternatively customer is reimbursed for total cost.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

It is the clients' responsibility to find out which customs restrictions apply in their country. For more information please consult Terms and Conditions.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

As to date we have not experienced any restrictions whatsoever, be they customs or of any other nature.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

Generally, our company ships to countries all over the world via FedEx or UPS. However this service does not include all countries. If the destination within your country is not part of the main continent (eg islands, remote areas), pallets will only be possible to ship door-airport or door-cargo freight. If you do not find your country listed or you want to be sure regarding the service available to your address, before concluding your online purchase please e-mail us and we will try to find some other means of transport for your merchandise. Please see our Sales Map for an indication of the countries we have shipped to.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

We accept bank transfers, credit card via myPOS and PayPal. For more information please consult our Terms and Conditions.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

You can use all available currencies to see the price of the product. At the moment of the payment, you should use Euro as currency.

Posted: out 22, 2021 in Ordering, Shipping and Payment

In the following sequence of images, the "Touch" will guide you through the process of ordering on our website.

1. Log in or register on our website, by clicking the "Setting" button on the bottom row of the page,
   and then on "Sign in" or "Register Account".
   
   If registering, fill in the necessary details, once you agree with our Terms and Conditions of Use and our Privacy Policy by checking the box, click on register.
2. You are now logged into our online shop, you may select your prefered language and currency on "Setting".
3. To see our entire catalogue displayed by categories, click on the "Menu" button on the top right corner of the page, and then on "Products".
   
   Select the desired category and product.
4. This is the product information page.
   
   You can see the item's specifications or additional accessories by scrolling down the page.
5. Click the "Add to Cart" button below the products image.
   
6. You will notice that your item has been added to your shopping cart, on the bottom row.
7. Let's go shopping for additional accessories, scroll down the page to the "Related Products" tab.
   
8. To view more information about an Accessory, click the image of the desired product.
9. Add an Accessory to your cart. (Optional)
10. If you wish to increase the quantity of an item or remove it, click on "My Cart" and on "View Cart".
    
    
11. Once ready and willing to checkout, click on "My Cart" on the bottom row and then on "Checkout".
12. Introduce the necessary information on the respective fields.
    
    Make sure to include your address details as complete as possible.
    European Companies using a valid VAT number, please add your country code (eg. FR123456789).
13. Once you have finished, click on "Continue".
    You will be redirected to your Account page "Adresses", to continue the checkout process you need to go back to "My Cart" and then "Checkout".
14. Shipping costs will be automatically calculated based on volumetric weight and delivery address.
    Taxes (VAT) will be charged to European Union customers.
    Select the desired shipping method and then click on "Continue".
    
15. Here you can see all the details of your order.
    
    Credit card payments: PayPal or myPOS.
    
    Payments are made through Secure Sockets Layer (SSL), the best available encryption for online transactions.
16. You may also use the Bank Wire option.
    
    Our banking account details will appear on this page [More Information].
    Click the "Confirm My Order" button to complete the order.
17. This confirmation screen concludes the online order for bank transfer payment.
    Remember to email us confirming the transfer of funds into our bank account, after confirmation you order will be processed immediately.
    Worldwide shipments are usually delivered within a week of payment confirmation.

Posted: jul 7, 2021 in Ordering, Shipping and Payment

In the following sequence of images, the "Touch" will guide you through the process of ordering on our website.

1. Log in or register on our website, by clicking the "Account" button on the top right corner of the page.
   Fill in the necessary details and continue.
   
2. Introduce the required information, once you agree with our Terms and Conditions of Use and our Privacy Policy by checking the box, click on register.
   
3. You are now logged into our online shop, select your prefered language and currency on the top right corner.
4. Once you click on "Products" you will see our entire catalogue displayed by categories.
   Select the desired category and product.
   
5. This is the product information page.
   You can see the item's specifications or additional accessories by scrolling down the page.
   
6. Click the "Add to Cart" button at the right side of the product image.
   
7. You will notice that your item has been added to your shopping cart on the top right corner.
8. Let's go shopping for additional accessories, scroll down the page to the "Related Products" tab.
   
9. To view more information about an Accessory, click the image of the desired product.
10. Add an Accessory to your cart. (Optional)
    
11. If you wish to increase the quantity of an item or remove it, place your cursor over "My Cart" and click on "View Cart".
    
12. Once ready and willing to checkout, place your cursor over "My Cart" on the top right corner of the website and click on "Checkout".
    
13. You can see the items you have selected on the right side of the page.
    
14. Introduce the necessary information on the respective fields.
    Make sure to include your address details as complete as possible.
    European Companies using a valid VAT number, please add your country code (eg. FR123456789).
    
15. Once you have finished, click on "Continue".
16. Shipping costs will be automatically calculated based on volumetric weight and delivery address.
    Taxes (VAT) will be charged to European Union customers.
    Select the desired shipping method and then click on "Continue".
    
17. Here you can see all the details of your order.
    
    Credit card payments: PayPal or myPOS.
    Payments are made through Secure Sockets Layer (SSL), the best available encryption for online transactions.
    
18. You may also use the Bank Wire option.
    Our banking account details will appear on this page [More Information].
    
    Click the "Confirm My Order" button to complete the order.
19. The confirmation screen concludes the online order for bank transfer payment.
    Remember to email us confirming the transfer of funds into our bank account. Order will be processed as soon as funds are confimed in our bank account.
    Worldwide shipments are usually delivered within a week of payment confirmation.

Posted: jul 7, 2021 in Cookware

You can clean your varnished decorative copper pieces with a soft cloth.

Posted: jul 7, 2021 in Cookware

The exterior of your copper cookware may oxidize over time. All you need to do in order to maintain its shine is use a specific copper cleaner.

Posted: jul 7, 2021 in Cookware

With time and with the heat of the stove, it is natural that copper gains stains. All you have to do is follow our cleaning suggestions.

Posted: jul 7, 2021 in Cookware

In order to preserve the tinning, you must use a soft cloth or a sponge, always avoiding abrasive cleaning products. Read more about the subject on the cleaning and maintenance section.

Posted: jul 7, 2021 in Cookware

That will depend on how you take care of it and on the frequency of use. With domestic use it can last 10 years or more.

Posted: jul 7, 2021 in Cookware

Yes, it is safe to leave food inside your tinned cookware, for a few hours after cooking.

Posted: jul 7, 2021 in Cookware

Since some foods are acidic and can react with copper or even corrode it, we decided to tin some of our cookware.
This way you will be able to cook acid food without having to worry about your health and you can leave food inside it for a while after you cook it, contrarily to what happens with copper utensils.

Also, tin is the closest metal to match copper in thermal conductivity, so your tinned cookware will heat up very quickly. But bear in mind that tin melts at 231ºC, so you should never use strong fire for long periods of time.

Posted: jul 7, 2021 in Cookware

We do not recommend the use of metal cutlery to stir the food inside copper/tinned cookware. It will make scratches, damaging your utensil. Always use plastic or wooden cutlery.

Posted: jul 7, 2021 in Cookware

No. Copper is a non-ferrous, non-magnetic based material, so it will be difficult to heat. Also, you may damage the induction hob and/or the copper utensil. If you want to use your copper cookware in an induction hob you must get a cast iron plate and place it between the heating surface and the cookware.

Posted: jul 7, 2021 in Cookware

Yes, you can wash you copper cookware in the dishwasher.

Posted: jul 7, 2021 in Cookware

No, you should never use a scouring pad or any other material that can scratch copper.
Simply fill the utensil with warm water and soap after using and let it rest for a while.
Then you will easily be able to remove any food that may be attached to it with a soft sponge.

Posted: jul 7, 2021 in Cookware

Yes, you can wash your copper kitchenware with dishwashing detergent.

Posted: jul 7, 2021 in Cookware

Yes. Before using your copper cookware for the first time, boil a large amount of water and wash the utensil with it, in order to remove any impurities.

Posted: jul 7, 2021 in Cookware

After using your copper kitchenware, fill it with hot water and soap, so that food scraps soften. You can read more about this subject in the cleaning and maintenance section.

Posted: jul 7, 2021 in Cookware

Yes, you must remove all varnish before using your copper kitchenware. Please follow our instructions.

Posted: jul 7, 2021 in Cookware

Yes, it is safe for you to cook in copper cookware, unless you are cooking acidic foods. In that case you must use a tinned utensil.

Posted: jul 7, 2021 in Cookware

No. You must remove food from your copper utensils after you finish cooking, since copper can release toxic substances into food.

Posted: jul 7, 2021 in Distillation

It's best to use Benzene or any type of burning alcohol.

Posted: jul 7, 2021 in Distillation

Water doesn't have to be cold in the condenser; it just needs to be between 18 and 22 degrees. You can use a regular hose or fish tank hose for this purpose, opening the water flow as you see fit and there doesn't need to be a constant flow in the condenser. If the temperature is getting too cold, stop the water flow and this should regulate the levels and the temperature of the water.

Posted: jul 7, 2021 in Distillation

The results will vary depending on what you are distilling and what methods you are using but generally you will achieve between 8 – 22 % of the alembics capacity of essential oil and around 38 – 42% of alcohol.

Posted: jul 7, 2021 in Distillation

All our alembics are custom made and no two are exactly alike. Each part of the set is built in proportion to the rest of the equipment. For this reason we cannot manufacture or sell separate parts or risk the parts not fitting perfectly together. This is why we only sell full sets.

Posted: jul 7, 2021 in Distillation

We do not recommend the use of the same equipment for both making alcoholic beverages and extraction of essential oils. If you have used an alembic for essential oils, no matter how well the unit is cleaned afterwards, the oils always leave behind residue that can be harmful and prejudicial to humans. For this reason, we recommend the use of two different equipments, one for alcohol, and one for essential oils.

Posted: jul 7, 2021 in Distillation

The distillation process is divided into three parts: Heads, Hearts and Tails. You can learn more about  the Distillation Process through Basic Distillation Rules.

Posted: jul 7, 2021 in Distillation

There are no half distillations, just a simple run. So we recommend the alembic to be filled around 75% on all distillations, either using water on essential oil distillations or wash on alcoholic distillations.

Posted: jul 7, 2021 in Distillation

The most versatile model is the Soldered Alembic Still, this alembic can be used to most alcoholic distillations without any trouble. We do have Whiskey Alembic Stills, which combine the traditional whiskey lid, as well as refining lentils to raise the ABV in a single run, commonly used on the rum distillation. Gin can be distilled with soldered models, column models or a combination of the two, read more about gin distillation here.

Posted: jul 7, 2021 in Distillation

Alcohol is the by-product of the fermentation of natural sugars present in fruit such as fructose and glucose. Distillation is the means of separating the alcohol from the fermented mass which may also contain methanol, amyl alcohol, furfurals and other undesirable components which may only be separated through distillation. For more information please consult Basic Distillation Rules and Accurate Temperature Reading.

Posted: jul 7, 2021 in Distillation

Yes. In fact most well known alcoholic drinks are distilled to a high alcoholic volume and diluted with distilled water prior to bottling. Often these drinks must be diluted because they have to be commercialised at a standard alcoholic volume. The opposite may also be true when the alcoholic distillate does not attain the required alcoholic volume necessary for its commercialisation. In this case more alcohol may be added for example vinic alcohol.

Posted: jul 7, 2021 in Distillation

No need to despair if your wine went sour which often happens with the more traditional wines, there is a solution. You have lost your wine but you can distil it to obtain an excellent eau-de-vie. One of the advantages of copper is that it purifies your distillate from some of the impurities present. For more information on the properties of copper and suggestions for distilling your own eau-de-vie please consult Why use copper and Distilling Suggestions.

Posted: jul 7, 2021 in Distillation

You may use an alcoholmeter to measure the alcoholic volume of your distillate. The higher your alcoholic volume the less dense your distillate will be and the lower your alcoholmeter will float in the distillate, allowing for a reading at the surface of the liquid. For more information please consult Using an alcoholmeter & method and Accurate Temperature Reading.

Posted: jul 7, 2021 in Distillation

In some countries yes others not. Different countries may have different laws and some may allow the home-distiller to distil small quantities or require a commercial licence. It is the client's responsibility to be informed of the laws that apply in their own countries. Our company does not hold itself responsible for the improper use of our alembics. For more information please consult Terms and Conditions.

Posted: jul 7, 2021 in Distillation

All our alembics are manufactured in accordance with safety and security measures. The enticing art of distillation however may involve some risks which may be minimised by paying careful attention to the process and following basic distillation laws. The greatest risk is the danger of fire due to the proximity of flammable liquids to the heat source. Also if there is an obstruction in the tubing of the alembic there may be some pressure build-up. Don't overlook all these factors. For more information please consult Basic Distillation Rules and Safety Precautions.

Posted: jul 7, 2021 in Distillation

There is an endless list of materials that may be distilled. You may distil excellent beverages from fruits, cereals or other botanicals. Essential oils and hydrosols may be obtained from flowers, leaves and the stems from aromatic plants. For more information please consult Distilling Suggestions.

Posted: jul 7, 2021 in Distillation

Some suggestions are fairly straight forward and presented step by step as in a recipe. Other suggestions are merely introductory guidelines for distilling any number of alcoholic beverages and may require some time and patience to perfect. For some easy to follow suggestions please consult Lavender Oil, Soaps, Hydrolats, Orange Liqueur, Apricot Brandy.

Posted: jul 7, 2021 in Distillation

All our products come with a guarantee. Generally the guarantee period is for two years. The guarantee for our professional systems is from 10 to 20 years. Our guarantee does not cover improper use of the alembics or systems that have been modified. For more information please consult Terms and Conditions.

Posted: jul 7, 2021 in Distillation

With the exception of our welded joints which may be of copper, brass, tin or silver all our handcrafted units are made of 100% copper of the highest quality. For more information please consult Solderings.

Posted: jul 7, 2021 in Distillation

As opposed to the alembic which has 3 parts (pot, swan neck lid and condensing unit) the alquitar has 2 parts, the pot and lid which incorporates a vapour chamber and condensing unit. The lid has a concave interior to collect rising vapours and is bowl shaped on top to hold cold water. As the rising vapours come into contact with the cold bowl shaped surface of the condensing unit on top they condense and are drawn off. Due to its characteristic construction less space is needed for distillation than with an ordinary alembic. This unit may also be used for extracting essential oils. For more information please consult Alquitars.

Posted: jul 7, 2021 in Distillation

An alembic is a distilling apparatus of Arabic origin which may be used to distill a great variety of alcoholic beverages and essential oils. It is made up of 3 parts, the alembic pot, the swan neck lid and the condensing unit. Other models may include a pre-heater such as the Charentais model or column such as in the rotating column alembics often used for extracting essential oils. The reflux alembic incorporates the traditional alembic pot with the more modern reflux column. For more information please consult Product Info.

Posted: jul 7, 2021 in Aromatherapy

We have several models that can be used for extraction of essential oils, but the one we believe to be most effective is our Split Top Rotating Column Copper Alembic Stills. These allow for quicker distillations where you don't have to keep changing the water after each distillation and the column can be emptied and re-filled simply by tipping the column over.

Posted: jul 7, 2021 in Aromatherapy

That may be an indication that the condenser is too cold resulting in cloudy essential oils. In the case of hydrosols it may that there as components such as saponin present in the plant.

Posted: jul 7, 2021 in Aromatherapy

Some plant materials such as eucalyptus may react with the copper. Eucalyptol (cineol) will react with copper imparting a greenish hue to the resultant distillate. If this is the case, the essential oil should be filtered and citric acid (lemon juice) added to separate any copper pickup and allow the oil to be decanted leaving any copper deposits behind. On the other hand copper may be beneficial when distilling other plants such as lavender as it will react with sulphur compounds present reducing any unpleasant or off-notes called "still" notes

Posted: jul 7, 2021 in Aromatherapy

Your essential oils should be carefully preserved so they may remain in the best possible condition and retain their therapeutic properties for longer. In ideal conditions the essential oils may keep up to 6 years but generally last up to 2 years. Carrier oils and hydrosols have a shorter shelf life, generally 6 months. For more information please consult Preserving Essential Oils.

Posted: jul 7, 2021 in Aromatherapy

Hydrosols are a by-product from the distillation of plant materials to obtain the essential oils. As such these hydrosols retain some of the therapeutic qualities of the essential oils and may be applied on the skin as a toner or used for cosmetics. They may be applied directly on the skin as they only contain minute quantities of the essential oils. For more information please consult Hydrosols.

Posted: jul 7, 2021 in Aromatherapy

Distillation is considered to be the best method to obtain the purest form of essential oils and hydrosols. During distillation the plant material is distilled through steam vapour to release the essential oil molecules present. Other methods of essential oil extraction include cold pressing, infusion and solvent extraction. For more information please consult Methods of Extraction.

Posted: jul 7, 2021 in Aromatherapy

Aromatherapy is the use of volatile substances with therapeutic properties extracted from plants with the intention of stimulating the body and mind to restore the natural balance between both. For more information please consult Aromatherapy.

Posted: jul 7, 2021 in Aromatherapy

This is a safety issue. In fact most Essential Oils can cause allergies or burn if applied undiluted in their pure state. Besides that, the effects of essential oils such as lavender, are not heightened when applied undiluted. Consequently its dilution permits you to save on the quantity of essential oil used. For more information please consult Precautions.

Posted: jul 7, 2021 in Aromatherapy

A Carrier Oil, also known as a base oil is a vegetable oil used to dilute the more volatile essential oils for massage or when applied directly to the skin. For more information please consult Carrier Oils.

Posted: jul 7, 2021 in Aromatherapy

Essential Oils have numerous therapeutic properties. Depending on the plant they are extracted from they may be anti-inflammatory, antipyretic, laxative, diuretic, relaxing, analgesic or reinvigorating. They also have various industrial purposes such as in the making of perfumes, cosmetic products, soaps, food products, toothpastes and medicinal products amongst others. For more information please consult Types of Essencial Oils..

Posted: jul 7, 2021 in Aromatherapy

Essential oils are highly concentrated, aromatic, volatile and insoluble substances that may be extracted from leaves, flowers, stems or roots of plants. For more information please consult essential oils.

Posted: jul 7, 2021 in Other

Yes, please let us know 72 hours in advance and please be advised that we only have immediate stock of items up to 60 L capacity. Any purchases made directly at our office must be paid in Cash and VAT will be charged.

Please contact us by email to schedule a visit.